Lash Luxe money-back guarantee terms and conditions:
You must follow this guideline to qualify for our money-back guarantee.
- Download a timestamp app on your phone such as Time Camera Basic.
- Take a picture of your eyelashes looking down on your face on the 1st day with the app after your Lash Luxe application.
- You must apply the Lash Luxe every day and then take a photo daily with your timestamp. It must be the same person, angle, and, lighting every day.
- After 90 days if you haven’t seen any growth and it is evident that there is no growth whatsoever in the timestamp and you would like to submit a request for our money-back guarantee. Email email@example.com with your request for a money-back guarantee refund, please include your order number and a timestamp of 90 days.
- Once we have received your email, we will carefully assess your timestamp. Once you are eligible, we will then process your refund within 2 business days.